Last updated: October 20, 2026
CloudEmythos Services is operated by Achraf Ouzzaouit (Jersey City, NJ, USA). We want every client to receive exactly what they ordered. This policy explains when refunds apply.
If you cancel your order before we have started work on it, you receive a full refund, no questions asked.
If work has started but is not finished, you may cancel and receive a refund for the undelivered portion of the package, proportional to the work already completed as documented in our progress notes.
Every package includes one free revision round after delivery. If, after the revision, the delivered work does not match what the package promised (for example, items listed in the package were not performed), we will either complete the missing work or refund the corresponding portion.
Refunds are not issued because search rankings or traffic did not reach a specific level — rankings are not something any provider can guarantee, and our service is the technical work itself, fully documented in your report.
Email contact@cloudemythos.org with your order email and the reason for the request. Approved refunds are processed through Stripe to the original payment method, typically within 5–10 business days.
If something is wrong, contact us first — we resolve most issues quickly. Filing a chargeback for work that was delivered as described may result in the dispute being contested with the delivery report as evidence.